Impacting Travel Jonathan, we think the air conditioner in the main room isnt working could someone from maintenance come by and check? RESPONSE: Can I send them now or after 11am? RESULT: maintenance arrived within 30 minutes and fixed the A/C. Enjoy a delicious dinner at the teppanyaki tables (subject to availability) or comfortably seated in this stunning restaurant. The adults-only section of the resort will remain Paradisus La Perla, featuring 393 spacious suites, including 150 The Reserve rooms. COZUMEL: How do I get there on the ferry? The food is beyond amazing and I know you will love it!! Fun in the Caribbean sun, with swimming pools and water parks for the whole family. Own or manage this property? With popular music and shows for the whole family, this open-air bar offers a picture-postcard view of the ocean through the mangrove forest. At a fair number of resorts, Paradisus included, a portion of those one BR suites have a swim out option. As mentioned above, the resort itself is very nice and the amenities that are there are all very good. A world of flavors in every dish. It was a bit of a disappointment to be honest. Thanks to our 24-hour Room Service and our bevy of restaurants guests can eat and drink every hour of the day and once they see what we have to offer they just might want to. No paid endorsements here these products are gold. The combination of exceptional service, gorgeous grounds incorporated into the existing natural landscape, four-star restaurants with enough variety to make even long stays not become monotonous, plenty of fun for both adults and children, and comparatively reasonable prices make this place a real gem. Habitaciones que te encantarn con un diseo sofisticado y una cuidadosa atencin incluso a los detalles ms pequeos. The best time for family time at the Family Concierge at Paradisus La Esmeralda. A multicultural road trip through the most typical street food of Santa Monica and Venice Beach. Steak - Cave, and Bana Restaurant. Contemporary Mexican cuisine with a special show-cooking quesadilla area. Our experience at Bana Family was not what it has been at Bana. SERVICE If youve been here before, youre familiar with the phrase Its my pleasure in response to any staff request. Download Melia application for IOS and Android to reach a better experience on your mobile, 2023. Answer 1 of 13: Does anyone have restaurant menus for Paradisus La Esmeralda? I saw in another thread that he invited people to PM him for the links. Overall, the hotel is beautiful, and the staff is very friendly. I emailed the general email address a few days ago, but have not received a response. Thank you very much for stay with us and for your comments again. We loved that you could actually order full bottles of the included wines (not just several plastic wrapped glasses like at some resorts). Located close to Quinta Avenida and Quinta Alegra Shopping Mall, Paradisus Playa del Carmen - All Inclusive provides a free breakfast buffet, free water park access, and a swim-up bar. What is the official category of the accommodation? This, again, is probably a staffing issue and by no means a must-have. Winning the Trip Advisor Travellers' award in 2014, this modern, stylish hotel is nestled amongst gorgeous green vegetation and offers a prime beachfront location. Our room number was 2024 and we were located basically at a corner of a swim-up section to the southwest of the main pool. . The perfect spot to enjoy Nikt's exclusive perks. Enjoy a dream stay at the Paradisus Playa del Carmen or Paradisus La Perla (subject to availability). That said, the lack of that phrase didnt diminish the service level in any way. Discover the world of sake and creative mixology in this informal Japanese-style bar. We were supposed to get an upgrade with our status, but alas, there were no rooms available (I'm not really sure that was the case based on what I saw). Enjoy international cuisine under a beautiful palapa with spectacular views. View restaurant. 5 0 obj The water park was a blast, my kids went down all the rides, and they had pools for kids, toddlers and even shallow pools for the little ones - catered to all ages. Please see our partners for more details. The octopus and the carpaccio were very good and the tiramisus was amazing. A place designed to ensure parents can choose whether they wish to relax or have fun, safe in the knowledge that the kids are enjoying a vacation they will never forget. Tripadvisor staff removed this post at the original author's request. This 393-room, 5-star property has 3 outdoor pools along with a full-service spa and 14 restaurants. The children will love the water park while older guests have fun with the wine tasting and cigar making. Located next to Paradisus La Perla's main pool, this bar is the perfect choice for a lunch full of Mexican specialties. My emails with them were like a real-life Seinfeld episode in which I kept saying "but I have a reservation" and they kept saying, "yes but we didn't hold it." Prices are the average nightly price provided by our partners and may not include all taxes and fees. Its swimmable but not particularly enjoyable. Wine Spectator Excellence Award 2019. Very nice experience, perfect service with Alejandro at the cappella restaurant. Olio, Paradisus La Esmeralda / Olio menu; Olio Menu. Order a beverage from our extensive wine list or a choice of themed martinis in a modern and welcoming vibe. Paradisus Playa del Carmen - All Inclusive 5ta Avenida Equina Calle 88 Norte Playa del Carmen, QR MEXICO View on a Map TripAdvisor Traveler Rating Based on 14226 reviews - / 20 Image not found: https://images2.triseptsolutions.com/Hotels/LTMSImg/RVMPCLE/slideshow/rvmpcle_m01.jpg Yes, dry cleaning and laundry service are offered to guests. Open to all guests, located in Paradisus Playa del Carmen. Open to all guests, located in Paradisus Playa del Carmen. X*0K[.JR\.v_G7;{EZGYSFK\dmm$*Q&zB4Ha7MY h.#bw;E"`5J2ZjO^E;q"q&EQTMx&ygX;Zbq7IZmS64j*I,[m>Edi!7~Zn}~EeR-itu/8mE/*U~%]B,?TYhYV{/=E$$m,Z-ERk/_[\BnfI%_Lje,;oR9K{ugVM'mRxLbFK-.[V7{h( 6}==ow8MD?\j14>s{~O-_THkIWwZvR[ 2zr/_Kp0tezWP#6{Ju2 i,%6Y]yPpu~z_q6h##$[q&Bw4)_bGZ?, Or enjoy some of our exclusive and private Family Concierge facilities together with all the family. This is a restaurant where traditions and innovation come together to create an authentic Mexican fiesta. Nikt seeks to satisfy our distinguished guests' ultimate desire for luxury and comfort. This was our fifth trip to the Paradisus in ten years. Exclusive access for adults. Illy Caf is outdoors and it offers a unique brand of world-class coffee, "prepared with skill and flawlessly.". 2nd time coming, such a great place all in all, food was delish too! A unique plant that exudes elegance, peace, and beauty. Over the years, certainly things can change. We noticed less of this than in the past, and the only thing I can think of to explain it is that its so hard for anyone to find staff and retain right now, and as a result, training is way more complicated. Discover the world of Japanese sake and the most creative cocktails made by our expert mixologists. Snorkel Rental? Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Ubicado en un increble bosque de manglares muy cerca de enormes playas de arena fina y blanca, este resort de lujo todo incluido garantiza una estada verdaderamente nica. Exclusively for Adults-Only guests Sal Steak Cave (*) for adults only. Looking for best beach in Playa Del Carmen. Paradisus Playa Del Carmen: Best resort in Mexico!! Proceed to the restaurant's website Upload menu. Paradisus La Perla - Adults Only - All Inclusive: Disappointing "All Inclusive" resort. Open daily, with refreshing tropical cocktails. An open space that connects you with nature with a chilled, stylish vibe. Check out the best seafood in this classy space surrounded by lush gardens. Personalized mini-bar stocked with drinks and snacks for children, PS2, XBox 360 or Wii available in the Suite on request, Special amenities for children in the Suites including kid-sized bathrobe and mini-slippers in the closet, Kids bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellent and towel, Personal tour of the resort to help you settle in, Room spa: preparation of your whirlpool bathtub with aromatherapy (*), Ironing of up to two garments per day per room (not including delicate items), Preferential reservations in the la carte restaurants, YHI Spa and sports and entertainment facilities, Preferential reservations for tennis court and other activities, Personalized minibar in the room with products for adults and kids, Pool concierge service to bring you whatever you need, Fresh fruit and fruit juice service to keep you refreshed, Aromatic cold towels and water spray to keep you cool, Have fun with the kids with a choice of board games and playing cards. Playas, arrecifes de coral, albercas de cenotes cristalinos e inspiradoras ruinas mayas te esperan en la cercana Playa del Carmen. Add to wishlist. Same pools, same service level, same progression of activities as before. Epicurean gourmand? ISLA MUJERES: How do I get there? They want you to purchase the Melia Circle (quasi-timeshare) in order to get any additional benefits. Enjoy holidays on another level at The Reserve, providing personalised service, exceptional attention and special programmes for both adults and children, Discover exquisite cuisine for all tastes in the 22 restaurants and bars, 5 of which have won the Wine Spectator award for excellence. On that last point, this ends up reducing laundry service, presumably, which is also good for the environment. Sincerely, Guest service center management, We traveled February with 3 kids - ages 5,2 and 6m and we booked the Nikte Swim-Up Master Suite. Perhaps the most spectacular backdrop. Add to compare #111 of 369 Italian restaurants in Playa del Carmen . It provides a dining room, a lounge with two sofa-beds and two bedrooms. Paradisus Vet Gives you the Skinny on The Reserve 2022, Im writing this review of the Paradisus La Esmeralda family all-inclusive resort in Playa del Carmen, Mexico through the lens of a veteran Paradisus La Esmeralda family. Access to the YHI Spa water ritual facilities, Exclusive massage area for Family Concierge guests (*), Private Family Concierge fitness facilities, Private Family Concierge meeting room (*), Assignment of your own personal Family Concierge butler on arrival to attend to all your needs during your stay, Complimentary cell phone during the stay so you can stay in touch with your Family Concierge, Majestic check-in and check-out coordinated by your butler, Packing and unpacking by your butler if desired, Preferential bookings for the themed restaurants, YHI spa and activities, Life-enriching activities organized for all the family to enjoy together. Enjoy this exquisite adults-only international buffet. When I said I would discuss both the erroneous signing out and humiliating my son with management, Omar got in my face, slammed his hands on the table, and said "GO!" My kids accidentally did this outdoors, this is a kids club, and they embarassed him repeatedly.